Returns & Refunds

We stand behind every bag. If something's wrong, we want to hear about it.

Damaged or wrong order: Email beans@acoffeefarm.com within 14 days of delivery with a photo and order number. We'll send a replacement or full refund — your choice.

Quality issues: Reach out within 14 days. We'll work with you to make it right.

Returns: We can't accept returns on opened bags (perishable). Unopened bags may be returned within 14 days at your expense — contact us first.

Refund processing: 5–7 business days to original payment method.

Questions? Email us beans@acoffeefarm.com.